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Refund & Return Policy

Effective Date: March 2, 2026

Due to the perishable nature of microgreens, which are raw agricultural products, all sales are final. We do not accept returns, and no refunds are issued once an order has been placed.

  • No Returns: We do not accept returns of perishable products.
  • No Refunds: Refunds are not provided once an order has been placed, including for failure to retrieve a pickup order within the designated window. Pickup time windows are estimates only and not guaranteed. Variations in pickup timing do not qualify for refunds.
  • Limited Exceptions: If there is an issue with your order, contact us within 24 hours. We may ask for a photo of the order. We will review the situation and determine whether the issue is due to our error. If we agree the error is on our end, we may, at our discretion, offer a refund or credit toward a future order. Natural variation in appearance, flavor, or shelf life of raw agricultural products does not qualify.
  • Subscriptions: Subscription cancellations, pausing, and billing terms are governed by our Subscription Policy.

As a raw agricultural product, natural variations in appearance, flavor, or shelf life may occur and do not constitute grounds for a refund.

Contact Us

If you have an issue with an order or questions about this policy, please contact us by phone, text, or through our contact form.